YBT Services Pty Ltd

Configuration management (CM) is a systems engineering process for establishing and maintaining consistency of a product's performance, functional and physical attributes with its requirements, design and operational information throughout its life.[ The CM process is widely used by military engineering organizations to manage complex systems, such as weapon systems, vehicles, and information systems. Outside the military, the CM process is also used with IT service management as defined by ITIL, resp. ISO/IEC 20000, and with other domain models in the civil engineering and other industrial engineering segments such as roads, bridges, canals, dams, and buildings.