Defects Management Services
The Defect Management Plan is a document that describes how defects will be managed during the development and maintenance phases of the project. The purpose of this document is to define a high-level plan for defect management including a high-level approach, defect management process, defect management organisation and management controls for a Project / Program and demonstrate how it aligns with the requirements management, release management, testing and quality management capabilities within the project.
The purpose of the PDMP is to define a high-level plan for defects management including a high-level approach, defect management process, defect management organisation and management controls for a Project / Program and demonstrate how it aligns with the requirements management, release management, testing and quality management capabilities within the program. The PDMP is developed during the planning phase of a Project / Program Once approved the PDMP represents the agreed approach for all teams in all work streams engaged on a Project / Program to follow.
One of the primary roles of this PDMP is to ensure that there is standardisation of the defect management processes across a Project / Program. That each of the work stream on the Project / Program is engaged to run defect management in a consistent manner and in collaboration across the Project / Program; e.g. all Projects / Programs are using the same terminology, tools, templates, processes, etc. This assists the project / program in managing and tracking the defect management effort and the reporting from each stream is done in a consolidated manner that can easily be rolled up into a program view.
